Terms and Conditions
Welcome to Troy Nest! By using our website and services, you agree to the following Terms and Conditions. Please read them carefully before making any purchase or accessing our website.
1. Acceptance of Terms
By accessing and using the services provided by Troy Nest, including browsing our website and making purchases, you agree to abide by these Terms and Conditions, as well as our Privacy Policy, Refund and Return Policy, and Shipping Policy. If you do not agree with these terms, please refrain from using our website.
2. Eligibility
To use our services and make purchases from Troy Nest, you must be young or the age of majority in your jurisdiction. By placing an order, you represent and warrant that you meet these eligibility requirements.
3. Account Creation
While creating an account on our website is not required for browsing or placing orders, we recommend creating an account for easier management of your orders and personal information. You are responsible for maintaining the confidentiality of your account details, including your password.
4. Product Information
We strive to provide accurate descriptions, images, and pricing for all products listed on our website. However, we do not guarantee that all product information is accurate, complete, or error-free. Troy Nest reserves the right to correct any pricing or product information errors at any time without prior notice.
5. Order Process
- When you place an order with us, you will receive an order confirmation email. This does not constitute acceptance of your order. Orders are subject to acceptance and availability.
- All orders are processed on a cash-on-delivery (COD) basis. You will pay for your order directly to our delivery personnel upon receiving your items.
6. Pricing and Payment
- All prices listed on our website are in [Euro] and are subject to change at any time without prior notice.
- Troy Nest operates with cash-on-delivery (COD) payment only. No payments are processed online. You are required to make payment upon delivery of your order.
7. Shipping
- We offer worldwide shipping, and all shipping costs will be calculated during the checkout process.
- Delivery times may vary depending on your location and product availability. Shipping times are estimated and not guaranteed, as they may be affected by external factors such as weather or customs processing.
8. Returns and Refunds
- Returns and refunds are governed by our Refund and Return Policy.
- Please review the policy to understand the conditions for returning items and requesting a refund.
9. Product Availability
Troy Nest makes reasonable efforts to ensure that products are available for purchase on our website. However, product availability is subject to change without notice, and we cannot guarantee that all items will be in stock at the time of your order.
10. Limitation of Liability
- Troy Nest will not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our website or services.
- Our liability is limited to the amount paid by you for the specific product(s) that are the subject of the claim.
11. Intellectual Property
All content on our website, including text, images, logos, graphics, and trademarks, is the property of Troy Nest or our licensors and is protected by copyright and other intellectual property laws. You may not use, copy, or distribute any content without our prior written permission.
12. Prohibited Activities
When using our website and services, you agree not to:
- Violate any laws or regulations in your jurisdiction or in the jurisdictions where we operate.
- Engage in fraudulent activities or provide false information during the order process.
- Use the website for any unlawful or harmful purpose.
13. Privacy
Your use of our website and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
14. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts.
15. Modifications to Terms
Troy Nest reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. By continuing to use our website after such changes are posted, you accept the modified terms.
16. Contact Us
If you have any questions or concerns regarding these Terms and Conditions or any other aspects of our service, please contact us at [email protected].