Privacy Policy

At Troy Nest, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and shop with us. By using our website, you agree to the terms of this policy.

1. Information We Collect

We collect personal information that you provide to us when you place an order, sign up for our newsletter, or contact us for customer service. The information we collect may include:

Name
Email Address
Phone Number
Shipping Address
Order Details

2. How We Use Your Information

We use the personal information we collect to:

Process and fulfill your orders
Communicate with you regarding your orders, shipments, and customer support inquiries
Improve our website and services
Send promotional offers (if you’ve opted into receiving them)

3. Payment and Transaction Information

Troy Nest operates with a cash-on-delivery (COD) payment method only.Your payment is made directly to our delivery personnel upon receipt of your order.

4. How We Protect Your Information

We take the security of your personal information seriously. We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, so while we strive to protect your personal information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies to improve your shopping experience. Cookies are small files stored on your device that help us remember your preferences and track site usage. You can disable cookies through your browser settings, but please note that this may affect the functionality of our site.

6. Sharing Your Information

We do not share, sell, or rent your personal information to third parties. We may share information with service providers who assist with our operations, such as delivery services or website hosting, but they are only authorized to use your information to perform these services.

7. Your Rights

You have the right to:

Request access to the personal data we hold about you
Request correction of any incorrect or incomplete information
Request deletion of your personal data (subject to legal requirements)

If you wish to exercise any of these rights or have any questions about your personal information, please contact us at [email protected].

8. Third-Party Links

Our website may contain links to third-party websites. Please note that this Privacy Policy only applies to Troy Nest, and we are not responsible for the privacy practices of other sites. We encourage you to read the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the updated date will be indicated at the top of the policy. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at [email protected].